Frequently Asked Questions about Bedford Medical Clinic.
Q: Do you need an appointment or can you just walk in?
A: Yes, you do require an appointment.
Q: Do you bulk bill?
A: We bulk bill DVA Card Holders and children 16 years and under.
Q: Do I need an appointment to get a referral?
A: Yes - it is a legal requirement that the doctor sees you to issue a referral. Appointments with Molechecks Australia do not require a referral.
Q: Do I need an appointment to get a script?
A: Yes. Script only appointments are available daily to accommodate your script needs.
Q. I love my doctor, but sometimes I have to wait a long time to see them. Can you call me to let me know if they are running late?
A: There are times when doctors may run late due to emergencies or other unforeseen circumstances. We encourage patients to phone and see how their doctor is running prior to coming in if waiting might be problematic, or if you live close to the clinic and it may be more convenient to wait at home.
Q. You have a Day Surgery facility - can I use my Private Health Insurance?
A: Yes, some procedures can be claimed through your health fund. Conditions do apply. Please speak to reception staff for more details.
Q. I paid $250 theatre fee on the day of my surgery and now I have a Medicare cheque that is for the doctor. Why is the doctor being paid twice?
A: The doctor is not being paid twice as the $250 theatre fee paid on the day of your surgery covers only overhead costs for your procedure. The procedure is paid for by either Medicare or your Private Health Insurance company; however the amount for this is unknown on the day and only known once histopatholgy of your lesion is received at Bedford.
If you have Private Health Insurance and the procedure is claimable, Bedford will submit your claim to your Private Health Insurance company; however if you do not have Private Health Insurance, Bedford will submit your claim to Medicare who will then pay for your procedure in the form of cheque which is posted to you. Please send this cheque to Bedford to provide payment for your procedure, if not, an account reminder will be sent for you to settle (or hopefully it remind you to send in your Medicare cheque).